Responsible Gambling
FUN88 promotes responsible gambling awareness, early intervention and support for players who may develop problematic betting habits. Our Responsible Gambling Policy aims to reduce negative impacts and encourage safer play.
We believe it is also your responsibility, as our customer, to keep betting enjoyable and to stay aware of the financial and social risks linked to problem gambling. All our staff are trained on responsible gambling. Please contact our help centre if you need more information or assistance.
Stay in Control
Most customers bet for entertainment, but some may find this harder. To keep control of your gambling habits, remember:
- Bet in moderation and treat gambling as entertainment, not a way to make money
- Avoid chasing losses
- Only bet amounts you can afford to lose
- Keep a balanced routine and track how much you spend each day
Are You Facing a Problem?
If you worry that betting is affecting your life or someone else's, these questions can help you reflect:
- Does gambling interfere with work or meeting friends?
- Do you bet to kill time or escape boredom?
- Do you gamble alone for long periods?
- Has anyone criticised your gambling?
- Have you lost interest in family, friends or hobbies because of gambling?
- Have you lied to get money or time to gamble?
- Have you deceived, stolen or borrowed money to gamble?
- Are you reluctant to spend money on anything except gambling?
- Do you gamble until your money is gone?
- After losing, do you feel you must try to win it back?
- If you go broke while betting, do you feel desperate to play again at any cost?
- Do arguments, losses or disappointment make you want to gamble?
- Has gambling left you feeling hopeless or worse?
The more questions you answer “yes”, the more likely you are facing a real gambling problem. For advice and support, contact organisations such as:
- Gamblers Anonymous — www.gamblersanonymous.org
- Gambling Therapy — www.gamblingtherapy.org
Underage Gambling
It is illegal for anyone under 21 to open an account or gamble at FUN88. We take this seriously. We verify age for customers using payment methods associated with under-21 users and conduct random age checks for other payment methods.
PLEASE NOTE: ANYONE UNDER 21 FOUND USING THE WEBSITE MAY FACE PENALTIES AND MAY BE REPORTED TO THE POLICE.
Filtering Systems
FUN88 encourages customers to prevent minors from accessing gambling websites. ICRA (Internet Content Rating Association) offers filtering solutions for parents, and FUN88 is registered under this scheme as gambling content. Alternative filters include NetNanny and Cyberpatrol. Visit www.icra.org for more information.
Betting Limits
FUN88 recognises the importance of limits to help control online gambling. You can set your own sports betting limits and adjust them when appropriate:
- Choose Betting Budget under Account Management and tick Enable
- Enter your desired maximum stake limit and click Update
- Confirm the email notification before the request is processed
The amount you enter is the maximum you may stake over seven (7) consecutive days. You may also choose self-exclusion for 7 days, 90 days or permanently from My Account.
When setting a limit, consider:
- Your maximum acceptable loss before you start
- How often you gamble
- How long each session lasts
- Daily, weekly and monthly stake budgets
Self-Exclusion
If you are concerned about your gambling at any time, you may request Self-Exclusion from Betting Budget in Account settings:
- 7-day cooling-off
- 90-day self-exclusion
- Permanent self-exclusion
After selecting a period, you will receive an email and must confirm again before we action the request. During self-exclusion you voluntarily refrain from online betting activity on our site and from depositing or transferring funds. We will also stop promotional messages for that period.
Your account cannot be reactivated for any reason until the self-exclusion period ends, and reactivation is not automatic. To reopen after the period ends, email Customer Care at cs.viet@fun88.com.
Ask yourself:
- Is online gambling affecting my work or other responsibilities?
- Am I trying to recover previous losses?
- Am I becoming addicted?
- Am I gambling under the influence of alcohol or other factors?
If you answer “yes” to any question, we recommend self-exclusion and professional support. You may also email cs.viet@fun88.com for guidance. Permanent self-exclusion requests are verified and then lock the account permanently; any future accounts will also be closed under that commitment.
Registration, Account Opening and Membership
- To play and bet with FUN88 you must complete the membership application on the Website.
- You represent that all registration information is accurate, true and complete, including your name, funding sources, email, phone and residential address.
- We take reasonable steps to keep your personal and betting information confidential, except where disclosure is required by law, court order, law-enforcement authorities, or the Terms and Conditions. You remain responsible for keeping your personal details secret. We may share data with payment processors and financial institutions as needed to complete payments, or where required by gaming law or regulators.
- You alone are responsible for ensuring that applicable law does not prohibit your access to the Website, Software and Services.
- We may request additional proof of identity and age. Notify us promptly of any changes to your details. FUN88 may verify name and address by post and run further security checks. By accepting the Terms you consent to identity-verification processing.
- We may refuse a membership application without consultation or explanation.
See also: Terms and Conditions, Privacy Policy and Disclaimer.
Support: cs.viet@fun88.com.
